Client Services Host — Elevate Customer Experience & Growth

EmergencyMD; Hermosa Beach (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Health benefits for full-time

Growth opportunities

Fun, relaxed environment

Job summary

Floyd's 99 Barbershop in Hermosa Beach is hiring a full-time Client Services Host to keep our day running smoothly. You will answer phones, schedule treatments, upsell services, and provide accurate estimates while delivering friendly, professional service.

If you enjoy fast-paced retail and hospitality environments and can work weekends and evenings with a positive attitude, join our energetic team near the beach.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty contexts.
• Experience in fast-paced environments.
• Strong phone and in-person communication skills.
• Team-oriented with commitment to helping others.
• Organizational skills with time management and confidentiality.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Answer phone calls and respond to client inquiries.
• Schedule treatments and estimate costs/timeframes for services.
• Upsell treatments or products when appropriate.
• Assist with general cleaning to keep the shop presentable.

Skills

Customer service

Retail/hospitality experience

Fast-paced environment

Communication skills

Team collaboration

Attention to detail

Time management

Confidentiality

Flexible schedule

Job description

Floyd's 99 Barbershop in Hermosa Beach is hiring a full-time Client Services Host to keep our day running smoothly. You will answer phones, schedule treatments, upsell services, and provide accurate estimates while delivering friendly, professional service.

If you enjoy fast-paced retail and hospitality environments and can work weekends and evenings with a positive attitude, join our energetic team near the beach.