Client Services Host — Elevate Guest Experience

Floyd's 99 Barbershop; Colorado Springs (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and视

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Colorado Springs, CO is seeking a full-time Client Services Host to keep the shop running smoothly. You will answer calls, schedule treatments, upsell services, and provide cost estimates while maintaining a welcoming, professional demeanor.

The role requires weekend/evening availability. Benefits include health coverage, employee assistance, growth opportunities, and a supportive team environment at a nationwide brand.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Ability to work in a fast-paced environment.
• Strong communication skills, both phone and in person.
• Willingness to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and respond to customer questions.
• Schedule treatments and upsell services or products when possible.
• Provide cost estimates and wait times before scheduling.
• Assist with general cleaning to keep the space looking great.
• Promote our services across channels.

Skills

Customer service

Phone communication

Team collaboration

Time management

Confidentiality

Job description

Floyd's 99 Barbershop in Colorado Springs, CO is seeking a full-time Client Services Host to keep the shop running smoothly. You will answer calls, schedule treatments, upsell services, and provide cost estimates while maintaining a welcoming, professional demeanor.

The role requires weekend/evening availability. Benefits include health coverage, employee assistance, growth opportunities, and a supportive team environment at a nationwide brand.