Client Services & Facilities Specialist

Opensity Solutions; Edina (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Service Specialist to support clients in the Minneapolis area. The role involves reception, hospitality, mail, copy, floor coordination, and facilities tasks across client locations, with a flexible weekly schedule.

The position is full-time (40 hours/week) and requires 1+ years in customer service, the ability to lift up to 40 lbs, and reliable transportation. Work hours are Monday–Friday, 7:00 am–6:00 pm, with shifts ranging within that window.

Qualifications

• High School Diploma or GED.
• 1+ years’ work experience in a customer services field.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time.
• Must be able to work all 8hr shifts between 7:00 am and 6:00 pm, Monday - Friday.
• This is a full-time position (40 hours per week).
• Reliable transportation.

Responsibilities

• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspects and ensures that all rooms are clean, stocked with supplies and ready for continual use. Organizes and distributes client kitchen supplies. Maintains inventory control and order supplies as needed.
• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services includes accurately producing copy, print, and scan projects per written instructions.
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
• Flexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locations.

Skills

Customer service

Multitasking

Attention to detail

Professional communication

Team player

Education

High School Diploma or GED

Job description

Opensity Solutions is seeking a Service Specialist to support clients in the Minneapolis area. The role involves reception, hospitality, mail, copy, floor coordination, and facilities tasks across client locations, with a flexible weekly schedule.

The position is full-time (40 hours/week) and requires 1+ years in customer service, the ability to lift up to 40 lbs, and reliable transportation. Work hours are Monday–Friday, 7:00 am–6:00 pm, with shifts ranging within that window.