Client Services Concierge - Seasonal Receptionist

H&R Block, Inc.; Springdale (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is looking for a friendly seasonal Client Service Professional/Receptionist to greet clients and assist with scheduling and referrals. You will help clients find the right tax professional and ensure their needs are met in person, by phone, or online.

The role emphasizes strong customer service in a fast-paced environment, with attention to organization and teamwork to keep the office running smoothly across locations.

Qualifications

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Experience working in a fast-paced environment
• Ability to multi-task and stay organized

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Phone etiquette

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is looking for a friendly seasonal Client Service Professional/Receptionist to greet clients and assist with scheduling and referrals. You will help clients find the right tax professional and ensure their needs are met in person, by phone, or online.

The role emphasizes strong customer service in a fast-paced environment, with attention to organization and teamwork to keep the office running smoothly across locations.