Client Services Concierge: Scheduling & Reception

H&R Block, Inc.; Westminster (SC); On-site; USD 24,000 - 33,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments with a focus on outstanding service. You will support in-person, phone, and virtual client interactions while maintaining a clean, organized office alongside the team.

The role emphasizes strong multitasking, customer service experience, and the ability to coordinate schedules in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask in a busy setting.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the right tax professional for their needs.
• Schedule clients according to preferred times.
• Ensure client needs are met via in-person, phone, or virtual service.
• Maintain office cleanliness and organization with the team.

Skills

Fast-paced environments

Customer service

Multitasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments with a focus on outstanding service. You will support in-person, phone, and virtual client interactions while maintaining a clean, organized office alongside the team.

The role emphasizes strong multitasking, customer service experience, and the ability to coordinate schedules in a fast-paced environment.