Client Services & Billing Coordinator

Johnson Controls, Inc.; Pooler (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls, Inc. is seeking an Accounts Receivable/Service Administration professional to support service renewal cycles and billing operations. The role involves coordinating touch points, assisting collections, and maintaining accurate customer data.

You will interact with customers and internal teams to resolve issues, process invoices, and ensure timely payments while maintaining strong attention to detail and organizational skills.

Qualifications

• High school diploma or equivalent required; 3–5 years of related work experience.
• Strong interpersonal and communication skills with internal/external clients.
• Ability to manage multiple projects with tact, cooperation, and persistence.
• Experience with contract financials and billing processes.
• Proficient in Word, Excel, Access, and desktop publishing tools.

Responsibilities

• Track and support the planned service agreement renewal process.
• Assist accounts receivable activities including collections and new customer authorizations.
• Provide back up customer call handling and day-to-day service admin support.
• Schedule, monitor, and update touch point plans and renewal life cycle with account owners.
• Prepare and reconcile invoices, and resolve receivable issues with customers.

Skills

Interpersonal skills

Multitask

Prioritization

Communication

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Word

Excel

Access

Desktop Publishing

Job description

Johnson Controls, Inc. is seeking an Accounts Receivable/Service Administration professional to support service renewal cycles and billing operations. The role involves coordinating touch points, assisting collections, and maintaining accurate customer data.

You will interact with customers and internal teams to resolve issues, process invoices, and ensure timely payments while maintaining strong attention to detail and organizational skills.