Billing & Client Services Coordinator

Johnson Controls; Seattle (WA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a Billing Specialist to manage invoicing workflows and provide complete billing packets, including reports and certified payroll, to ensure timely payment.

The role involves assigning tasks to 14 field resources, tracking open calls, and handling monthly revenue tracking and invoice delivery within negotiated timelines. Strong communication and MS Office skills are essential for success.

Qualifications

• Experience in Customer Service or Operations/Service Delivery.
• Strong decision-making skills and adaptability.
• Proficient in MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Good telephone manner and appropriate business communications.
• Strong written and verbal communication skills.
• Team player with the ability to operate under pressure.

Responsibilities

• Assigning tasks for the 14 dedicated field resources.
• Tracking & managing all open calls including inspection manuals.
• Locally billing all open SRs including Inspection-Manuals & general service requests.
• Tracking & maintaining monthly L&M revenue.
• Invoice packaging and delivery per a negotiated timeline.

Skills

Customer Service

Operations/Service Delivery

Excel

MS Office

Communication skills

Phone etiquette

Team player

Adaptability

Tools

MS Office

Job description

Johnson Controls is seeking a Billing Specialist to manage invoicing workflows and provide complete billing packets, including reports and certified payroll, to ensure timely payment.

The role involves assigning tasks to 14 field resources, tracking open calls, and handling monthly revenue tracking and invoice delivery within negotiated timelines. Strong communication and MS Office skills are essential for success.