Client Services & Billing Administrative Assistant

ND Health and Human Services; Fargo (ND); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

ND Department of Health and Human Services in Fargo, ND seeks an Administrative Assistant to provide crucial front-line support, including registration, insurance processing, and demographic updates. The role involves face-to-face client interactions and coverage for other staff to keep operations smooth and compliant.

The position emphasizes confidentiality, professionalism, and proactive problem solving in a fast-paced office environment.

Formación

• Excellent verbal and written communication skills.
• Ability to interact effectively with diverse populations.
• Strong organizational skills and ability to juggle multiple tasks.

Responsabilidades

• Support registration processes by gathering, verifying, and updating client information, including demographic details and insurance data.
• Address complex medical billing, coding, insurance, and accounts receivable questions from clients and staff.
• Process pre-bill reports, monitor authorizations, manage follow-up reports, and ensure accurate documentation.
• Greet and assist clients in person, creating a welcoming experience and responding to inquiries with clear guidance.
• Maintain confidentiality of all client and organizational information.

Conocimientos

Communication

Organizational skills

Multi-tasking

Customer service

Teamwork

Descripción del empleo

ND Department of Health and Human Services in Fargo, ND seeks an Administrative Assistant to provide crucial front-line support, including registration, insurance processing, and demographic updates. The role involves face-to-face client interactions and coverage for other staff to keep operations smooth and compliant.

The position emphasizes confidentiality, professionalism, and proactive problem solving in a fast-paced office environment.