Care Office Coordinator - Scheduling & Admin Support

Senior Helpers; Fargo (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

6 paid holidays/year

401K

Comprehensive medical, dental, and vis

Bonus potential for meeting agency_go

Job summary

Senior Helpers in Fargo, ND is seeking an Administrative Assistant to serve as the first point of contact in our local office. You will manage a multi-line phone system, greet visitors, and support daily operations with professionalism and a can-do attitude.

The role requires at least two years of office experience, proficiency with Microsoft Office, and strong communication skills. You will onboard applicants, organize files, answer inquiries, and assist with scheduling and clerical tasks in a

Qualifications

• Minimum of two years experience in office administration preferred.
• Professional experience in customer service.
• Familiar with concepts, practices, and procedures related to the in-home care industry is a plus.

Responsibilities

• Onboard incoming applicants according to company standards and ensure care professional files are complete.
• Answer, screen, and forward incoming calls; provide basic information when needed.
• Greet and direct applicants, care professionals, clients, vendors, and guests professionally.
• Manage incoming/outgoing mail, deliveries, and general email inquiries.
• Maintain digital and physical filing systems; assist with data entry and basic report preparation.
• Enter new hire information in applicable systems.
• Maintain and update caregiver files per state regulations; monitor licensure expiration dates.
• Back up to scheduler.
• Provide care to clients as needed.
• Ensure reception area, breakroom, and meeting rooms are tidy.

Skills

Office administration

Customer service

Communication skills

Multitasking

Proactive problem solving

Tools

Microsoft Office Suite

Job description

Senior Helpers in Fargo, ND is seeking an Administrative Assistant to serve as the first point of contact in our local office. You will manage a multi-line phone system, greet visitors, and support daily operations with professionalism and a can-do attitude.

The role requires at least two years of office experience, proficiency with Microsoft Office, and strong communication skills. You will onboard applicants, organize files, answer inquiries, and assist with scheduling and clerical tasks in a