Healthcare Admin & Front Desk Coordinator (ND)

ND Health and Human Services; Dickinson (ND); On-site; USD 36,000 - 48,000; Full time

Job summary

Badlands Behavioral Health Clinic in Dickinson, ND is seeking an Administrative Assistant for a full-time, in-office role. You will serve as the first point of contact, scheduling, handling calls, mail processing, and payments while maintaining confidentiality and accuracy.

You will also register clients, update demographics, review insurance, determine financial eligibility, and assist withbilling questions. A high school diploma or GED and 3 years of office experience are required.

Qualifications

• High school diploma or GED and three years of experience in complex office support, clerical, or secretarial work.
• Additional education with major coursework in office support or business may substitute for up to two years of experience on a year-for-year basis.
• Specific experience in health, human services or clinic settings preferred.
• This position requires a valid driver's license and successful completion of the assigned defensive driving course during new-hire orientation.

Responsibilities

• Serve as a welcoming and professional first point of contact for callers and visitors, connecting them with resources and services.
• Provide administrative support: scheduling appointments, answering calls, opening and distributing mail, processing payments, and maintaining electronic communications.
• Perform other general administrative duties as assigned.
• Register clients, maintain and update client demographic and financial information, review insurance coverage and benefits, determine financial eligibility, and assist clients with billing questions.

Skills

Communication skills

Attention to detail

Multi-tasking

Customer service

Education

High school diploma or GED

Job description

Badlands Behavioral Health Clinic in Dickinson, ND is seeking an Administrative Assistant for a full-time, in-office role. You will serve as the first point of contact, scheduling, handling calls, mail processing, and payments while maintaining confidentiality and accuracy.

You will also register clients, update demographics, review insurance, determine financial eligibility, and assist withbilling questions. A high school diploma or GED and 3 years of office experience are required.