Clinic Front Desk & Scheduling Specialist

Trinity Health; Minot (ND); On-site; USD 36,000 - 42,000; Full time

Job summary

Trinity Health in Minot, ND is seeking an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, assist with registration and scheduling, answer calls, and collect payments while upholding high customer service standards.

This role involves maintaining organized records, coordinating with clinical and administrative staff, protecting patient privacy, and providing cross-coverage across reception areas to support continuity of care and clinic

Qualifications

• Greet patients and assist with front-desk tasks.
• Coordinate patient registration and scheduling.
• Answer incoming calls and route messages.
• Handle payments and receipts following clinic procedures.
• Maintain organized records and support staff communications.
• Protect patient privacy in line with policies.

Responsibilities

• Greet and register patients, verify required information, and process payments.
• Schedule, update, and coordinate patient appointments using electronic systems.
• Answer and triage incoming calls, route messages, and provide courteous communication.
• Maintain organized front-office operations by preparing forms, updating records, and handling documents.
• Protect patient confidentiality by handling sensitive information per privacy policies.
• Provide cross-coverage in other reception areas to support continuity of care.

Skills

Greet patients

Registration

Scheduling

Answering calls

Cash handling

Record keeping

Communication

Confidentiality

Job description

Trinity Health in Minot, ND is seeking an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, assist with registration and scheduling, answer calls, and collect payments while upholding high customer service standards.

This role involves maintaining organized records, coordinating with clinical and administrative staff, protecting patient privacy, and providing cross-coverage across reception areas to support continuity of care and clinic