Administrative Assistant

ND Health and Human Services; Devils Lake (ND); On-site; USD 36,000 - 48,000; Full time

Job summary

ND Health and Human Services\' Lake Region Behavioral Health Clinic in Devils Lake, ND, seeks an Administrative Assistant to support admissions, registration, and patient flow. In-office role focused on insurance verification, chart audits, filings, and coordinating with telemedicine setup.

Candidate requirements include a high school diploma or GED and at least two years of office support or clerical experience; coursework may substitute. Strong multitasking and organization are valued.

Qualifications

• High school diploma or GED and two years of office support/clerical experience.
• Coursework in a vocational office support program may substitute for work experience.
• Knowledge of insurance verification processes is beneficial.

Responsibilities

• Assist clients with admissions and registration.
• Prepare telemedicine computers for client use.
• Complete internal chart audits for compliance.
• Contact insurance companies and assist with insurance options.
• Complete necessary paperwork and follow up on client needs.
• Support general office operations: faxing, emailing, filing, and documentation for admissions and referrals.
• Scan documents into the electronic health record and provide receptionist backup.

Skills

Multitasking

Organizational skills

Problem solving

Prioritization

Education

High school diploma or GED

Job description

Lake Region Behavioral Health Clinic is seeking a Administrative Assistant in Devils Lake, ND.

Be part of the solution to the behavioral health crisis. As a team member for ND Department of Health & Human Services, you will ensure the most vulnerable have access to a high-quality healthcare system in which prevention works, treatment is effective, and people recover.

In a typical week, you will be responsible for assisting clients with admissions and the registration process, preparing telemed computers for client use, and complete internal chart audits to ensure compliance. This includes contacting insurance companies, assisting clients with accessing insurance options, completing necessary paperwork and following up on client needs.

Additional responsibilities include supporting general office operations and assisting staff with faxing, emailing, filing, and compiling documentation for admissions and referral services. You may also be responsible for scanning documents into our electronic health record and providing backup support to the receptionist as needed.

The ideal candidate will have strong multitasking, organizational, and problem-solving skills, with the ability to prioritize responsibilities and transition smoothly between tasks as needs arise. Knowledge of insurance verification and processes, as well as familiarity with community resources, will be beneficial.

To be considered for this position, you are required to have a high school diploma or General Equivalency Diploma and two years of office support, clerical, or secretarial work experience. Coursework in a vocational office support or closely related program may substitute for the work experience requirement on a year-for-year basis if it provided the knowledge and skills required to perform the duties of the position to be filled.

Location

This position is an in-office position in Devils Lake, ND

About HHS

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of wellbeing: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided?by a simple but powerful belief: when we?lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

\"Far and away the best prize life offers is the chance to work hard at work worth doing.\" - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards

• The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given.

All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST).

Employing Unit: ND HHS - LRBHC

Telephone Number: 701.665.2200

TTY Number ND Relay Service 1 [phone] (text) or 1 [phone] (voice)

Please contact Shelby Bachmeier at [e-mail] or at 701-665-2200.