Clinic Front Desk & Scheduling Specialist

Trinity Health; Minot (ND); On-site; USD 32,000 - 46,000; Full time

Job summary

Trinity Health in Minot, ND seeks an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, verify information, register new patients, coordinate scheduling, and process payments with accuracy and courtesy.

You will answer and triage calls, route messages to the appropriate staff, prepare forms, update records, and maintain organized front office workflows. The role requires protecting patient confidentiality and adapting to fluctuating workloads

Qualifications

• Customer service experience or training, required.
• Experience in a clerical or office setting, preferred.
• Medical terminology knowledge, preferred.
• Experience with computer appointment software, preferred.
• HS Diploma or GED, preferred.

Responsibilities

• Greet and register patients, verify information, and process payments according to procedures.
• Schedule, update, and coordinate patient appointments using scheduling systems.
• Answer and triage incoming calls, route messages to staff.
• Maintain organized front office by preparing forms and updating records.
• Protect patient confidentiality per policies and privacy standards.
• Provide cross coverage in other reception areas as needed.

Skills

Customer service

Communication

Multitasking

Confidentiality

Telephone etiquette

Education

High School Diploma or GED

Tools

Scheduling software

Job description

Trinity Health in Minot, ND seeks an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, verify information, register new patients, coordinate scheduling, and process payments with accuracy and courtesy.

You will answer and triage calls, route messages to the appropriate staff, prepare forms, update records, and maintain organized front office workflows. The role requires protecting patient confidentiality and adapting to fluctuating workloads