Client Services Admin & Office Support

H&R Block, Inc.; Melbourne (FL); On-site; USD 36,000 - 42,000; Full time

Job summary

H&R Block, Inc. in Melbourne, FL is seeking an Administrative Support team member to help create a welcoming and professional experience for clients while delivering essential day-to-day office support.

You will greet clients, answer phones, schedule appointments, and assist the team with clerical tasks. You will handle data entry for tax, bookkeeping, payroll and client files, maintain organized records, support Tax Professionals and payroll staff, and help ensure a confidential, efficient

Qualifications

• Greet clients and answer phones in a friendly, inviting manner.
• Check in clients for appointments and assist with scheduling.
• Enter data related to tax, bookkeeping, payroll, and client files.
• Provide general clerical support including filing, faxing, and document prep.

Responsibilities

• Receive client drop-offs and information submitted in the office or by mail.
• Assist with processing completed work for presentation to clients.
• Accept client payments and help report daily revenue.
• Maintain a clean, organized, and professional office environment.
• Support Tax Professionals, payroll staff, and other team members with office needs.

Skills

Customer Service

Phone skills

Experience with web-based applications

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Teams

Microsoft Office Suite

Job description

H&R Block, Inc. in Melbourne, FL is seeking an Administrative Support team member to help create a welcoming and professional experience for clients while delivering essential day-to-day office support.

You will greet clients, answer phones, schedule appointments, and assist the team with clerical tasks. You will handle data entry for tax, bookkeeping, payroll and client files, maintain organized records, support Tax Professionals and payroll staff, and help ensure a confidential, efficient