Seasonal Front Desk & Client Concierge (Tax Season)

H&R Block, Inc.; Melbourne (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Melbourne, FL. You will be the welcoming face, greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role requires strong interpersonal skills, multitasking, and comfort with Microsoft Office and scheduling tools. Evening and weekend availability during tax season is a plus as we help clients with care and confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate with team.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Communication

Microsoft Office familiarity

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Melbourne, FL. You will be the welcoming face, greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role requires strong interpersonal skills, multitasking, and comfort with Microsoft Office and scheduling tools. Evening and weekend availability during tax season is a plus as we help clients with care and confidentiality.