Warm-Welcome Front Desk & Client Services (Tax Office)

H&R Block, Inc.; Loxahatchee Groves (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block in Florida is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in person. The role provides exposure to tax services and team collaboration in a busy office environment.

This in-person position emphasizes strong communication, multitasking, and meticulous organization, with opportunities for growth into tax preparation or leadership as you gain experience with the team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Attention to detail

Computer skills

Evenings/weekends availability

Education

High school diploma

Job description

H&R Block in Florida is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in person. The role provides exposure to tax services and team collaboration in a busy office environment.

This in-person position emphasizes strong communication, multitasking, and meticulous organization, with opportunities for growth into tax preparation or leadership as you gain experience with the team.