Seasonal Client Receptionist & Service Pro

H&R Block, Inc.; Melbourne (FL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outsideof

Team environment

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Melbourne, FL. You will greet clients, manage check-ins, and coordinate with tax professionals to match needs with the right expert.

This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season. Training and support are provided to grow into tax preparation or leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaborating with team and serving clients professionally.
• Ability to multitask and manage competing priorities.
• Detail-oriented with follow-through and organizational skills.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Office software

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Melbourne, FL. You will greet clients, manage check-ins, and coordinate with tax professionals to match needs with the right expert.

This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season. Training and support are provided to grow into tax preparation or leadership.