Front Desk Concierge for Tax Office

H&R Block, Inc.; Melbourne (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Melbourne, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person.

You will greet clients, route them to the right tax professional, handle check-in, and maintain a professional, organized office. This role offers training and growth opportunities within the tax office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills and attention to detail.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service mindset

Interpersonal skills

Multitasking

Attention to detail

Professionalism

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Melbourne, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person.

You will greet clients, route them to the right tax professional, handle check-in, and maintain a professional, organized office. This role offers training and growth opportunities within the tax office environment.