Seasonal Client Concierge & Office Support

H&R Block; Jasper (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, a seasonal Client Service Professional / Receptionist role, seeks a friendly, detail-oriented individual to greet clients and support daily office operations in person in Florida. You will manage check-ins, scheduling, and coordination with tax professionals while maintaining confidentiality and a high standard of service.

Ideal candidates bring experience in fast-paced client service, strong communication and multitasking abilities, and flexibility to work evenings/weekends during

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Communication skills

Multitasking

Microsoft Office

Teams

Scheduling systems

Evenings and weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, a seasonal Client Service Professional / Receptionist role, seeks a friendly, detail-oriented individual to greet clients and support daily office operations in person in Florida. You will manage check-ins, scheduling, and coordination with tax professionals while maintaining confidentiality and a high standard of service.

Ideal candidates bring experience in fast-paced client service, strong communication and multitasking abilities, and flexibility to work evenings/weekends during