Client Services Admin & Front Desk Specialist

H&R Block, Inc.; Wallingford (CT); On-site; USD 32,000 - 46,000; Full time

Job summary

H&R Block, Inc. is seeking an administrative support professional to greet clients, answer phones, schedule appointments, and enter data into client files.

The role includes handling daily revenue processing, filing, and general office duties with a focus on confidentiality and organization. Ideal candidates will have a high school diploma, strong customer service and phone skills, and proficiency with Microsoft Office and basic web-based applications.

Qualifications

• High school diploma or equivalent.
• Customer Service experience.
• Experience with multiple web-based applications.
• Computer knowledge with Microsoft Suites.
• Phone skills.

Responsibilities

• Greet clients and answer phones in a friendly manner.
• Schedule clients for appointments and handle data entry.
• Process and report daily revenue and office payments.
• Maintain organization of documents and client files.
• Assist with filing, correspondence, and office duties as assigned.

Skills

Customer Service

Phone skills

Data entry

Microsoft Office

Education

High school diploma

Associate's degree preferred

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking an administrative support professional to greet clients, answer phones, schedule appointments, and enter data into client files.

The role includes handling daily revenue processing, filing, and general office duties with a focus on confidentiality and organization. Ideal candidates will have a high school diploma, strong customer service and phone skills, and proficiency with Microsoft Office and basic web-based applications.