Front Desk & Admin Associate — Tax Office

H&R Block; Mesa (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

H&R Block is seeking an Administrative Assistant to greet clients, manage appointments, and perform clerical duties in a professional, confidential office setting.

The role includes data entry, filing, payments processing, and supporting office operations with team members to ensure smooth daily revenue reporting. Strong communication and computer skills are essential in a fast-paced tax environment.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Experience with multiple web-based applications.
• Computer knowledge with Microsoft Office Suite.
• Good phone skills.

Responsibilities

• Greet clients and answer phones in a friendly manner.
• Schedule clients for appointments.
• Perform data entry for client files and office reporting.
• Maintain office cleanliness and organization.
• Assist with filing, correspondence, and document preparation.
• Process payments and revenue reporting.
• Support with network platforms for client accounts.

Skills

Customer Service

Phone skills

MS Office

Data entry

Education

High school diploma

Associate's degree

Tools

Microsoft Teams

Microsoft 365

Job description

H&R Block is seeking an Administrative Assistant to greet clients, manage appointments, and perform clerical duties in a professional, confidential office setting.

The role includes data entry, filing, payments processing, and supporting office operations with team members to ensure smooth daily revenue reporting. Strong communication and computer skills are essential in a fast-paced tax environment.