Senior Client Service Specialist - 3rd Shift

Crane Worldwide Logistics; La Grange (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

A leading logistics company in the US is hiring a Sr. Client Service Specialist for the third shift. The role involves responding to customer inquiries and complaints, resolving issues related to orders and services, and maintaining quality throughout client interactions. Ideal candidates will have a high school diploma and 2-4 years of client service experience. Employee benefits include paid time off, health insurance, tuition reimbursement, and wellness incentives.

Qualifications

• 2-4 years client service experience is preferred.

Responsibilities

• Respond to client inquiries and complaints.
• Resolve issues with orders and service.
• Maintain quality focus in all interactions.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A leading logistics company in the US is hiring a Sr. Client Service Specialist for the third shift. The role involves responding to customer inquiries and complaints, resolving issues related to orders and services, and maintaining quality throughout client interactions. Ideal candidates will have a high school diploma and 2-4 years of client service experience. Employee benefits include paid time off, health insurance, tuition reimbursement, and wellness incentives.