Client Service Specialist & Front Desk - Growth in Tax

H&R Block, Inc.; Pflugerville (TX); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Pflugerville, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a path into tax preparation or office leadership. You will answer calls, match clients with tax professionals, handle check-in and intake, keep the office organized, and collaborate with the team while protecting sensitive information.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax pros.
• Manage client check-in and document intake processes.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Communication

Team collaboration

Professional demeanor

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Pflugerville, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a path into tax preparation or office leadership. You will answer calls, match clients with tax professionals, handle check-in and intake, keep the office organized, and collaborate with the team while protecting sensitive information.