Client Service Pro & Front Desk - Tax Season (In-Person)

H&R Block, Inc.; Conroe (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support office operations in Texas. You will greet customers, manage check‑in, and coordinate with tax professionals to match clients with the right expert during peak tax season.

This in-person role requires strong communication, multitasking, and confidentiality, with availability to work evenings and weekends. Prior front desk or customer service experience is preferred.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Proficiency with Microsoft Office and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and manage the front desk.
• Answer phone, schedule appointments, and direct clients to the right tax professional.
• Handle check-in, intake, and document organization.
• Maintain office cleanliness and organization.
• Collaborate with tax professionals to ensure smooth daily operations.
• Maintain confidentiality of client information.

Skills

Interpersonal communication

Team collaboration

Multitasking

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support office operations in Texas. You will greet customers, manage check‑in, and coordinate with tax professionals to match clients with the right expert during peak tax season.

This in-person role requires strong communication, multitasking, and confidentiality, with availability to work evenings and weekends. Prior front desk or customer service experience is preferred.