Client Service Receptionist - Seasonal, Flexible Hours

H&R Block, Inc.; Daugherty Town (MD); On-site; USD 22,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professionals.

The role involves scheduling, assisting clients in person, over the phone, or virtually, and supporting a fast-paced office environment. The position requires a high school diploma or equivalent, strong organizational skills, and proficiency in Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professionals.

The role involves scheduling, assisting clients in person, over the phone, or virtually, and supporting a fast-paced office environment. The position requires a high school diploma or equivalent, strong organizational skills, and proficiency in Microsoft Office.