Client Service Receptionist - Seasonal, Flexible Schedule

H&R Block, Inc.

Montevideo (MN)

In loco

USD 21.000 - 34.000

Part-time

3 giorni fa
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Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professional, and schedule appointments.

You will play a key role in delivering a personalized experience across in-person, phone, and virtual interactions. The role emphasizes multi-tasking, strong time management, and computer proficiency with Microsoft Office to support a smooth office operation.

Competenze

  • Experience working in a fast-paced environment.
  • Previous experience in a customer service environment.
  • Ability to multi-task.
  • Strong organizational and time-management skills.
  • Computer proficient with the ability to use Microsoft Office.

Mansioni

  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients how they would like to be scheduled.
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
  • Maintain office cleanliness and organization of resources with team members.
  • Other duties as assigned

Conoscenze

Fast-paced
Customer service
Multi-tasking
Time management

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professional, and schedule appointments.

You will play a key role in delivering a personalized experience across in-person, phone, and virtual interactions. The role emphasizes multi-tasking, strong time management, and computer proficiency with Microsoft Office to support a smooth office operation.

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