Client Service Receptionist - Seasonal, Flexible Hours

H&R Block, Inc.; Bangor (ME); On-site; USD 18,000 - 26,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and help keep the office clean and organized with the team.

This role supports a fast-paced office where strong communication and multitasking help deliver confident, informed service to clients.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced

Customer service

Multi-tasking

Organization

Time management

Education

HS diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and help keep the office clean and organized with the team.

This role supports a fast-paced office where strong communication and multitasking help deliver confident, informed service to clients.