Client Services Receptionist - Seasonal, Flexible Hours

H&R Block, Inc.; New Lebanon (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will help ensure each client feels welcomed and well-served, whether in person, over the phone, or virtually.

Your role emphasizes strong communication, organization, and the ability to multitask in a busy office. Prior customer service experience and basic computer skills with Microsoft Office are preferred.

Qualifications

• Experience working in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure clients' needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will help ensure each client feels welcomed and well-served, whether in person, over the phone, or virtually.

Your role emphasizes strong communication, organization, and the ability to multitask in a busy office. Prior customer service experience and basic computer skills with Microsoft Office are preferred.