Client Service Receptionist — Fast-Paced, People-First

H&R Block, Inc.; Clarkesville (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. In a fast-paced office, you’ll help deliver a positive client experience and ensure every visitor leaves confident they’ve been treated well.

The role emphasizes strong organizational and time-management skills, basic computer proficiency with Microsoft Office, and a flexible schedule across locations.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask and stay organized.
• Strong time-management and organizational skills.
• Basic computer proficiency, especially Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. In a fast-paced office, you’ll help deliver a positive client experience and ensure every visitor leaves confident they’ve been treated well.

The role emphasizes strong organizational and time-management skills, basic computer proficiency with Microsoft Office, and a flexible schedule across locations.