Seasonal Client Service Receptionist — Fast-Paced Office

H&R Block; Glenville (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and guide them to the right tax professional. You will help schedule appointments, assist on-site or virtually, and keep the office orderly and welcoming for all clients.

Ideal candidates bring customer service experience in fast-paced settings and are comfortable multitasking, coordinating schedules, and using Microsoft Office.

Qualifications

• Experience in a fast-paced environment and customer service.
• Ability to multi-task and stay organized.
• Strong time-management skills and attention to detail.
• Proficiency with Microsoft Office applications.
• High school diploma or equivalent required.
• Flexibility to work across multiple locations or schedules.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs have been met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Fast-paced environment

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and guide them to the right tax professional. You will help schedule appointments, assist on-site or virtually, and keep the office orderly and welcoming for all clients.

Ideal candidates bring customer service experience in fast-paced settings and are comfortable multitasking, coordinating schedules, and using Microsoft Office.