Client Service Receptionist — Fast-Paced & Multitask

H&R Block; Anderson (SC); On-site; USD 18,000 - 24,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments, assist clients in person, over the phone, or virtually, and help maintain a friendly, organized office environment.

Previous customer service experience and the ability to multitask are valued, with flexibility for multiple locations.

Qualifications

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Preferred qualifications include a flexible schedule and ability to work at multiple locations.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced environment

Customer service experience

Multitasking

Organizational/time-management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments, assist clients in person, over the phone, or virtually, and help maintain a friendly, organized office environment.

Previous customer service experience and the ability to multitask are valued, with flexibility for multiple locations.