Client Service Receptionist — Fast-Paced, Flexible Schedule

H&R Block, Inc.; Moyock (NC); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Moyock, NC to provide friendly, efficient service to clients and help them navigate tax-preparation questions.

You will answer phones, greet clients, schedule appointments, and connect clients with the right tax professional while maintaining a welcoming office environment and coordinating with team members.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task across frontline duties.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Assist clients in person, over the phone, or virtually to meet their needs.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multi-tasking

Organizational skills

Time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Moyock, NC to provide friendly, efficient service to clients and help them navigate tax-preparation questions.

You will answer phones, greet clients, schedule appointments, and connect clients with the right tax professional while maintaining a welcoming office environment and coordinating with team members.