Client Service Receptionist - Fast-Paced & Flexible

H&R Block; York (NE); On-site; USD 24,000 - 32,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional, helping them feel welcome and confident in their visit.

You will schedule appointments, support in-person, phone, and virtual service, maintain a clean workspace, and contribute as a team player in a fast-paced environment. The role may involve working at multiple franchise locations and offers flexible scheduling.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Organization

MS Office

Education

High school diploma

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional, helping them feel welcome and confident in their visit.

You will schedule appointments, support in-person, phone, and virtual service, maintain a clean workspace, and contribute as a team player in a fast-paced environment. The role may involve working at multiple franchise locations and offers flexible scheduling.