Client Service Receptionist — Flexible Schedule

H&R Block; Buffalo (WY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, help ensure client needs are met across in-person, phone, and virtual channels, and keep the office organized with the team.

This role emphasizes friendly client interactions, multitasking, and serving as a helpful first point of contact in a fast-paced office environment.

Qualifications

• Experience in a fast-paced environment is required.
• Previous customer service experience is preferred.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills are essential.
• Proficiency with Microsoft Office is expected.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, help ensure client needs are met across in-person, phone, and virtual channels, and keep the office organized with the team.

This role emphasizes friendly client interactions, multitasking, and serving as a helpful first point of contact in a fast-paced office environment.