Seasonal Client Service Receptionist - Flexible Schedule

H&R Block, Inc.; Cedartown (GA); On-site; USD 24,000 - 32,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and pair clients with the right tax professional.

The role emphasizes a friendly, inviting atmosphere and accurate scheduling to support client confidence during busy tax seasons. The ideal candidate will have prior customer service experience, thrive in a fast-paced setting, and be proficient with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and pair clients with the right tax professional.

The role emphasizes a friendly, inviting atmosphere and accurate scheduling to support client confidence during busy tax seasons. The ideal candidate will have prior customer service experience, thrive in a fast-paced setting, and be proficient with Microsoft Office.