Client Service Pro: Reception & Scheduling

H&R Block; Caney (KS); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and coordinate client scheduling at our Caney, KS office. You will help connect clients with the right tax professionals and ensure a positive experience across in-person, phone, and virtual services.

The role emphasizes multitasking, strong organizational skills, and a friendly, professional demeanor to uphold our client-first approach during peak seasons.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multitask and manage competing priorities.
• Strong organization and time management skills.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients per their preferences and availability.
• Ensure all client needs are met during in-person, phone, or virtual service.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and coordinate client scheduling at our Caney, KS office. You will help connect clients with the right tax professionals and ensure a positive experience across in-person, phone, and virtual services.

The role emphasizes multitasking, strong organizational skills, and a friendly, professional demeanor to uphold our client-first approach during peak seasons.