Client Service Specialist - In-Person Reception

H&R Block, Inc.; Mission (KS); On-site; USD 19,000 - 26,000; Part time

Job summary

H&R Block in Mission, KS is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll manage client scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. Key duties include greeting clients, answering calls, scheduling, intake processing, and maintaining a professional office environment while handling

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaborating with team members and serving clients professionally.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good organizational skills and follow-through.
• Comfort using basic computer programs (Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

Basic computer skills

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Mission, KS is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll manage client scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. Key duties include greeting clients, answering calls, scheduling, intake processing, and maintaining a professional office environment while handling