Client Service Manager — Insurance Solutions & Growth

Gallagher; Rolling Meadows (IL); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Benefits programs

Career development

Collaborative culture

Global reach

Job summary

Gallagher in Rolling Meadows, IL is seeking a Client Service Manager to join our Commercial team. You will work closely with clients and colleagues to provide exceptional service and tailored insurance solutions, helping relationships grow and value across interactions.

The role emphasizes renewals, coverage analysis, and proactive risk management, mentoring teammates, ensuring regulatory compliance, and using Gallagher’s technologies to deliver quality results.

Qualifications

• 3+ years of client service and/or claims management experience required.
• Property and Casualty Insurance License required.
• Proficiency in Microsoft Office applications.

Responsibilities

• Manage the renewal process by gathering client information and delivering tailored solutions.
• Identify gaps in coverage, review claims, and drive additional services and lines of coverage.
• Build and maintain strong client and carrier relationships with timely responses.

Skills

Client service

Relationship building

Mentoring/leadership

Regulatory/compliance

Time management

Education

Bachelor’s degree

High School diploma with experience

Tools

Microsoft Office

Job description

Gallagher in Rolling Meadows, IL is seeking a Client Service Manager to join our Commercial team. You will work closely with clients and colleagues to provide exceptional service and tailored insurance solutions, helping relationships grow and value across interactions.

The role emphasizes renewals, coverage analysis, and proactive risk management, mentoring teammates, ensuring regulatory compliance, and using Gallagher’s technologies to deliver quality results.