Insurance Client Success Manager

Gallagher Bassett; Rolling Meadows (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett in Rolling Meadows, IL is seeking an experienced client service professional to manage a diverse book of 25+ clients across industries. You will serve as the trusted advisor and primary contact, delivering exceptional service and strengthening relationships.

Using analytics and project management, you will identify trends, lead client meetings, support renewals, and collaborate with internal teams to craft effective solutions that meet evolving client needs.

Qualifications

• Bachelor's degree and 3 years related experience.
• Insurance license required.
• Travel approximately 30% - 35% for client needs.
• Industry designations highly preferred.

Responsibilities

• Manage a diverse book of 25+ clients across industries.
• Serve as trusted advisor and primary client contact; deliver exceptional service.
• Lead client meetings and support renewals; collaborate with internal teams to develop solutions.
• Identify trends using analytics and project management; communicate insights to clients.

Skills

Excel

PowerPoint

Education

Bachelor's degree

Insurance license

Job description

Gallagher Bassett in Rolling Meadows, IL is seeking an experienced client service professional to manage a diverse book of 25+ clients across industries. You will serve as the trusted advisor and primary contact, delivering exceptional service and strengthening relationships.

Using analytics and project management, you will identify trends, lead client meetings, support renewals, and collaborate with internal teams to craft effective solutions that meet evolving client needs.