Client Service Lead — On-site, Team Leader

Crane Worldwide Logistics; La Grange (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

A logistics company in La Grange seeks a Client Services specialist to handle client inquiries, resolve issues, and provide team leadership. Candidates should possess a High School Diploma and 3-5 years of client service experience, demonstrating strong problem-solving abilities. The role offers comprehensive benefits, including Paid Time Off. Join a dynamic team committed to excellence in client service.

Qualifications

• 3-5 years of client service experience is required.
• Professional certification may be required in some areas.

Responsibilities

• Respond to orders and client inquiries.
• Resolve client complaints and issues with orders.
• Provide leadership and coaching to client service specialists.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A logistics company in La Grange seeks a Client Services specialist to handle client inquiries, resolve issues, and provide team leadership. Candidates should possess a High School Diploma and 3-5 years of client service experience, demonstrating strong problem-solving abilities. The role offers comprehensive benefits, including Paid Time Off. Join a dynamic team committed to excellence in client service.