Senior Client Experience Specialist (On-site)

Crane Worldwide Logistics; Ewing Township (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

A leading logistics company in Ewing Township is seeking a Client Services representative to handle client inquiries, resolve issues, and provide support. Candidates should have 2-4 years of client service experience and a high school diploma. This full-time position on-site includes comprehensive benefits like paid time off, health insurance, and a quarterly incentive plan. Join a dedicated team to build a rewarding career in logistics.

Qualifications

• 2-4 years client service experience is required.
• Certification may be necessary for certain areas.

Responsibilities

• Respond to orders and client inquiries.
• Resolve complaints and issues with orders.
• Record consistent problem areas for further analysis.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A leading logistics company in Ewing Township is seeking a Client Services representative to handle client inquiries, resolve issues, and provide support. Candidates should have 2-4 years of client service experience and a high school diploma. This full-time position on-site includes comprehensive benefits like paid time off, health insurance, and a quarterly incentive plan. Join a dedicated team to build a rewarding career in logistics.