Client Operations Lead — Equity & SLA Champion

Nimble; Haslet (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited Flexible Time Off

Health Insurance

Paid Parental Leave

Commuter Benefits

Referral Bonus

401(k) retirement plan

Equity program

Job summary

A leading logistics firm in Texas is seeking a Client Support Manager to serve as the primary operational liaison and support contact for clients. This role requires 1+ year of experience in support or logistics, strong communication skills, and a high level of organization. The ideal candidate thrives in a fast-paced environment, effectively managing client inquiries and coordinating with internal teams. Compensation ranges between $70,000 and $80,000, with benefits including unlimited time off and health insurance.

Qualifications

• 1+ year of experience in a support, operations, logistics, or fulfillment coordination role.
• Demonstrated ability to effectively communicate with internal Operations and external partners.
• Ability to manage and prioritize a high volume of concurrent daily tasks.

Responsibilities

• Serve as the primary operational liaison between the client, FedEx, and internal Operations.
• Manage day‑to‑day client inquiries, issue triage, and escalations related to inventory.
• Maintain open communication with clients regarding daily operational status.

Skills

Effective communication

Organizational skills

Attention to detail

Issue triage

Operational management

Job description

A leading logistics firm in Texas is seeking a Client Support Manager to serve as the primary operational liaison and support contact for clients. This role requires 1+ year of experience in support or logistics, strong communication skills, and a high level of organization. The ideal candidate thrives in a fast-paced environment, effectively managing client inquiries and coordinating with internal teams. Compensation ranges between $70,000 and $80,000, with benefits including unlimited time off and health insurance.