Client Service & Front Desk Specialist – Tax Season

H&R Block, Inc.; Roswell (GA); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block in Roswell, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the friendly face of the office. You will manage scheduling, assist with daily operations, and support tax professionals in a fast-paced, in-person setting.

With training and support, this role can lead to tax preparation or office leadership, and it requires availability to work evenings and weekends during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with teamwork.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Office/Teams) and scheduling tools.

Responsabilidades

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Roswell, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the friendly face of the office. You will manage scheduling, assist with daily operations, and support tax professionals in a fast-paced, in-person setting.

With training and support, this role can lead to tax preparation or office leadership, and it requires availability to work evenings and weekends during tax season.