Front Desk & Client Services Pro — Tax Office

H&R Block, Inc.; Smyrna (GA); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, schedule appointments, and support daily operations alongside tax professionals in person at the Smyrna, GA location.

The role emphasizes client-centric service, multitasking, and confidentiality. Evening and weekend availability during tax season is required, with potential growth into tax preparation or leadership roles.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Kenntnisse

Customer service

Multitasking

Communication

Office routines

Scheduling

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, schedule appointments, and support daily operations alongside tax professionals in person at the Smyrna, GA location.

The role emphasizes client-centric service, multitasking, and confidentiality. Evening and weekend availability during tax season is required, with potential growth into tax preparation or leadership roles.