Seasonal Client Service & Front Desk Pro

H&R Block, Inc.; Roswell (NM); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Roswell, NM to welcome clients, answer phones, and match customers with the appropriate tax professional. You will schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and help keep the office organized.

The role emphasizes friendly service, strong multitasking, and teamwork in a fast-paced franchise office setting.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Connaissances

Customer service experience

Multi-tasking

Time management

Communication skills

Team collaboration

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Roswell, NM to welcome clients, answer phones, and match customers with the appropriate tax professional. You will schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and help keep the office organized.

The role emphasizes friendly service, strong multitasking, and teamwork in a fast-paced franchise office setting.