Client Service & Front Desk Specialist (Tax Season)

H&R Block, Inc.; Cape Girardeau (MO); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block in Cape Girardeau, MO, is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll manage scheduling, support daily office operations, and work alongside tax professionals in-person.

With training and support, this role can be a stepping stone into tax preparation or office leadership. Evening and weekend availability during tax season is required; prior hospitality or customer service experience is helpful.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and manage scheduling and front-desk activities.
• Support daily office operations and assist tax professionals as needed.
• Coordinate client flow during peak tax season and maintain organization.

Kenntnisse

Customer service

Multitasking

Interpersonal communication

Office software

Team collaboration

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Jobbeschreibung

H&R Block in Cape Girardeau, MO, is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll manage scheduling, support daily office operations, and work alongside tax professionals in-person.

With training and support, this role can be a stepping stone into tax preparation or office leadership. Evening and weekend availability during tax season is required; prior hospitality or customer service experience is helpful.