Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Gallatin (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Missouri is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role provides the first impression for clients and helps pair them with the appropriate tax professional.

The position requires strong communication skills, multitasking ability, and comfort with scheduling systems. Evening and weekend availability during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression at the office.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Customer service

Multitasking

Attention to detail

Communication

Education

High school diploma/GED

Tools

Microsoft Office/Teams

Scheduling systems

Job description

H&R Block in Missouri is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role provides the first impression for clients and helps pair them with the appropriate tax professional.

The position requires strong communication skills, multitasking ability, and comfort with scheduling systems. Evening and weekend availability during tax season is expected.