Client Service & Front Desk Pro — Tax Season

H&R Block, Inc.; Jackson (KY); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first point of contact for clients. This in-person role involves greeting clients, scheduling, and supporting daily office operations alongside tax professionals.

Training provided; potential to grow into tax prep or office leadership during tax season. You will handle check-in, document intake, maintain organization, and ensure confidentiality of client information.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented with follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with discretion.

Kenntnisse

Interpersonal skills

Multi-tasking

Organizational skills

Communication skills

Scheduling experience

Basic computer skills

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first point of contact for clients. This in-person role involves greeting clients, scheduling, and supporting daily office operations alongside tax professionals.

Training provided; potential to grow into tax prep or office leadership during tax season. You will handle check-in, document intake, maintain organization, and ensure confidentiality of client information.