Client Service Coordinator, Personal Care & Scheduling

AccentCare; Knoxville (TN); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending accounts

Wellness program access (EAP, Calm app

Store credit for AccentCare scrubs

Job summary

AccentCare is seeking a Client Service Coordinator in Knoxville, TN, to support EVV and payroll processes, scheduling, and client satisfaction. The role emphasizes teamwork, accuracy, and timely communication within a patient-centered care environment.

Ideal candidates have a High School diploma or GED, with an Associate degree preferred, and experience in staffing or home health care. This full-time on-site position offers benefits and opportunities for professional growth.

Qualifications

• High School diploma or GED required; Associate degree preferred.
• Staffing experience preferred.
• Previous home health care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

Staffing experience

Home health care

Education

High School or GED

Associate degree

Job description

AccentCare is seeking a Client Service Coordinator in Knoxville, TN, to support EVV and payroll processes, scheduling, and client satisfaction. The role emphasizes teamwork, accuracy, and timely communication within a patient-centered care environment.

Ideal candidates have a High School diploma or GED, with an Associate degree preferred, and experience in staffing or home health care. This full-time on-site position offers benefits and opportunities for professional growth.