Client Care & Scheduling Coordinator

AccentCare; Wyomissing (Berks County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) matching

Wellness program

Job summary

AccentCare is seeking a Client Service Coordinator to support EVV and payroll activities at our Wyomissing location. You will manage authorizations, schedule changes, and coordinate care teams to meet client needs while ensuring high satisfaction.

Ideal candidates have a high school diploma or GED, with an associate degree preferred. Home health care experience is highly desirable, and staffing background is a plus. This full-time role offers competitive benefits and a Monday–Friday schedule.

Qualifications

• High School or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Education

High School or GED

Associate degree

Job description

AccentCare is seeking a Client Service Coordinator to support EVV and payroll activities at our Wyomissing location. You will manage authorizations, schedule changes, and coordinate care teams to meet client needs while ensuring high satisfaction.

Ideal candidates have a high school diploma or GED, with an associate degree preferred. Home health care experience is highly desirable, and staffing background is a plus. This full-time role offers competitive benefits and a Monday–Friday schedule.